Account Deletion Request – Neplo

App Name: Neplo

Developer: Shenzhen SNM Tech Co.,Ltd.

How to request account deletion

1. Send an email to: Emily.wang@snmtek.com
2. Email subject: Account Deletion Request – Neplo
3. In the email, please provide:

• Your registered email or phone number
• Your user ID or nickname

We will process your account deletion within 15 working days.

Data deletion and retention

• Data that will be deleted:

User account information, login data, profile, usage history, and all personal data associated with your account.

• Data retained as required by law:

Log data, transaction records, and compliance-related information may be retained for a period required by applicable laws and regulations, and will be permanently deleted after the retention period.